Amazon Alexa offering NHS health advice

Amazon Alexa offering NHS health advice

Under a partnership with the NHS, people will be able to get expert health advice using Amazon Alexa devices, the government has announced.

From July, the voice-assisted technology is automatically searching the official NHS website when UK users ask for health-related advice.

The government in England said it could reduce demand on the NHS.

Privacy campaigners have raised data protection concerns but Amazon say all information will be kept confidential.

The partnership was first announced last year and now talks are under way with other companies, including Microsoft, to set up similar arrangements.

Previously the device provided health information based on a variety of popular responses.

The use of voice search is on the increase and is seen as particularly beneficial to vulnerable patients, such as elderly people and those with visual impairment, who may struggle to access the internet through more traditional means.

Read the full article on the BBC website here: Amazon Alexa offering NHS health advice

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