Adrian Hearne - Director
Adrian has been part of Richmond Nursing Agency since its inception in 1997. He started his career nursing in 1990 and became a Registered Staff Nurse in 1993. This in turn has given Adrian first hand experience of working within the agency field.
Adrian still remains committed to providing the best possible service, a service that Richmond has established and maintained for over 20 years. He also believes that a significant factor in Richmond’s success is attributable to being able to provide its nurses with a insightful, knowledgeable and empathetic approach.
Alison Gammon - Operations Manager/Phlebotomist
Alison has over 30 years' experience as a manager within the healthcare sector.
Alison oversees the overall organisational processes of the business which includes Complex Care packages (Community and Nursing and Care Homes), the Registrations Department (staff who are joining Richmond) and the Nurses Bookings teams (the people who handle all of the shift bookings for the company).
Richmond Nursing Agency has a working relationship with a large independent private commercial pathology company. This enables us to offer all aspects of serology as well as accredited training packages for internal and external candidates. Alison is a trained Phlebotomist.
Claire Cooze - Complex Care & Registrations Manager
Claire has over 7 years' experience in management roles within the healthcare sector.
Claire manages the Registrations Department and is responsible for maintaining strict levels of compliance amongst its clinical staff. In addition to this, Claire also manages the Complex Care side of the business, and heads up a dedicated Complex Care team who work with her directly.
Our Complex Care Department caters for all aspects of Nursing, Mental Health, CAMHS (Child and Adolescent Mental Health Services) and HCSW’s (Health Care Support Workers).
Claire is a committed manager and dedicated member of our staff who has an excellent rapport with all her clients and her team alike. Her unique and insightful approach towards her clients has underpinned the expansion of Richmond into multiple new sectors of care.
Jane Proctor - Shift Bookings Team Manager
Jane has over 15 years’ experience of Operational and Management roles across different business sectors – including global media giants! Jane is very much a ‘people person’ and enjoys the everyday challenges that this can bring to her desk. The care sector industry is new territory for Jane but she has settled in very well and is enjoying her new environment.
Jane is a prolific fundraiser for Pancreatic and Ovarian Cancer and is always looking to support local charities. Jane is well liked and admired by her team players and we welcome her into the Richmond Family!
"8 years ago I became a full-time Richmond Nurse. I haven't looked back. The well-organised Richmond Agency team offer me shifts in my speciality, in areas I can travel to and only on the days I am available...no pressure! Regular training opportunities keep me up to date. Most importantly, when I really needed their help, Richmond supported me, completely, 24/7."
What do Richmond Nursing offer?
Over the last twenty years we have diversified to cover most aspects of nursing and healthcare, including the majority of critical-care areas, multiple ward areas, theatres and mental health.
Our experience allows us to offer our nurses and clients a professional, effective and personable service that they can rely on.
We offer training for all of our clinical staff - as well as for external nurses. These training modules cover all of the mandatory training requirements set out within the All Wales Nursing Agency Contract and we can also provide additional non-mandatory training items to help you with your Revalidation requirements. We have been working with our external trainers for over 10 years and they always receive fantastic feedback from our staff. We are also able to offer access to some of our practical training modules during weekend periods – just call us to enquire!
Richmond works with a UKAS accredited private commercial pathology company who are able to cater for a wide variety of blood tests. This enables us to provide our clinical staff with a fast and efficient service thus making your journey through compliance that much easier. We even have our own trained Phlebotomists on-site who will talk you through the whole process – as opposed to sending you off to a third party for what can be a nerve-wracking experience for some! We are able to offer a vast range of serology tests for both our clinical staff and also for external clients – please call us for further information regarding this great service – 01554 756148